Are you looking to be challenged in your next career? Here’s your chance to feel excited about getting up in the morning, work for a fast-paced team that has a passion for connecting over 54,000 riders per year to work, services and other places they need to go?

Responsibilities of the Road Supervisor

• Maintain the Drug and Alcohol Policy and Procedures
• Maintain and keep in compliance all accident investigation logs and files.
• Actively training drivers to ensure that the district is in compliance with all requirements.
• Complete and approve timesheets for all direct staff.
• Assist in interviewing and hiring of all positions and moving all new employees through the training processes with all monitoring responsibilities. Also responsible for re-training existing drivers as necessary.
• Recommends personnel actions to the General Manager and evaluating performance of assigned drivers for preparation of performance evaluations.
• Provides back-up support to dispatch/scheduler subordinate personnel during peak work load periods and scheduled and unscheduled leaves.
• A complete and thorough knowledge of all aspects of the ADA and/or paratransit as related to transit service provisions and associated paratransit service parameters.
• Assists with the planning, supervision, managing and evaluation for the fixed route, deviated fixed route, commuter route, demand response and paratransit service; monitors system-wide performance on routes and schedules; institutes new and modified routes and schedules to improve service and enhance cost effectiveness; manages and evaluates the results of run cutting and headway analysis and reviews route and scheduling deficiencies.
• Monitor and assess services for driver and passenger safety and collect the information necessary to investigate customer/general public complaints.
• Collect and maintain information for necessary federal and state reporting requirements. This includes but is not limited to on-time performance, missed trips, service mileage by type, service mileage by vehicle, ADA and/or paratransit service parameters and application processing times.
• Collect and maintain employee information for payroll reporting functions.
• Complete understanding of all state and federal service requirement and all operational policies and procedures.

Supervisory Responsibilities

• Oversight of all the day to day transit operations as requested by the General Manager.
• Customer Satisfaction - measure how well service provided meets customer expectations and needs

Minimum Qualifications & Skills

• Applicants must have a minimum two years of experience in directly dispatching/scheduling rides with multiple drivers and vehicles OR a satisfactory equivalent combination of education and experience.
• Extensive knowledge of the ADA as it relates to fixed route and paratransit operations, stop requirements, vehicle design requirements, dispatching requirements and client responsibilities.
• Considerable knowledge of community transportation resources; considerable knowledge of streets and locations in Coos County.
• In depth knowledge of safety practices, laws, rules, regulations and precautions in operating a vehicle.
• Valid Oregon Driver’s license with acceptable driving record and personal insurance coverage.
• Make decisions independently in accordance with established policies and use initiative and judgment in carrying out tasks and responsibilities.
• Establish and maintain records, reports and statistical data using a computer.
• Effectively communicate complex information, both verbally and in writing.
• Ability to work with people with transit barriers.
• Must be able to pass a drug screen and background check.

Preferred Qualifications & Skills

• An ability to obtain and maintain a Class C CDL with passenger endorsement within 30 days of hire.

Benefits:

• Paid Holidays
• Paid Vacation/Sick Time
• Employer Paid Life Insurance
• Employer Paid Retirement
• And much more!

214058571. Range: $16.50-$18.50 per hour based on experience
           Direct Report Staff: 13
           Schedule: Monday - Friday 7:00 am to 4:00 pm
           
           About Us:
           Coos County Area Transit Service District is a governmental entity without taxing authority providing public transit services throughout the county since 2004. A combination service of demand response, dial-a-ride and inter-community services are made possible through partnerships with city, county, state agencies, area employers and, of course, our riders. Our Vision: To be the transportation mode of choice that allows anyone to go anywhere easily with excellent customer service.

• Equal Opportunity Employer
• This position/project is funded by FTA