Position Summary:

Reports to Workforce Manager. As a Point of Entry team member, responsible for recruitment, orientation, assessment, collection of eligibility documents, and assisting customers when initial contact is made which will lead to job training and placement opportunities for individuals enrolled in workforce programs. Prepares and maintains current written narrative documentation. Provides support to current Worksource Center staff with triaging the needs of potential customers and completing first steps with participants to prepare them to receive ongoing services. The ideal candidate will not only be able to work with participants, but will have a passion for teamwork and supporting peers.

The Point of Entry position is key to SCBEC achieving its annual work-based training and placement outcomes. The Point of Entry position has two overarching responsibilities: 1) establishing relationships with new participants while ensuring they have accurate information about available services and are able to take next steps in accessing those that are appropriate; and 2) effectively supporting center staff in providing continued services to enrolled participants.

Principal Responsibilities (Essential Functions**):

• Promote WIOA programs.
• Understand and accurately present WIOA eligibility requirements to diverse audiences.
• Conduct individual and group orientations for job seekers and provide a positive introduction to WIOA program and staff.
• Complete the eligibility process on those individuals deemed suitable for WIOA and collect all necessary eligibility documents.
• Provide assessment to each participant
• Track and report all inquiries and pre-applications, referral sources, participant barriers, and desired trainings/services.
• To provide guidance and counseling to all participants seeking employment
• Represent workforce development division at job fairs, career fairs, employer roundtables, and other employment-related functions.
• Assist participants with resume development and overcoming barriers to employment
• Assist in screening participants for job openings by reviewing records, observation, interviewing.
• Assist in determining best job suited to participant by matching job features to individual’s strengths and needs
• To maintain accurate participant files and records according to program guidelines
• Maintain confidentiality as it pertains to employer job postings and participant information.
• To perform other duties as assigned

Minimum Qualifications & Skills:

Bachelor’s degree in relevant field required, with related work experience preferred in job development, case management and/or sales and marketing or any acceptable combination of experience and training which demonstrates the ability to work with youth and adult participants and with the private sector employers. Successful track record of achieving and exceeding performance targets on a regular basis.

A demonstrable commitment to promoting and enhancing diversity is a required qualification.

Preferred Qualifications & Skills:

1. Strong communication skills, both written and verbal. Ability to relate to people from various socio-economic backgrounds.
2. Knowledge of employment and training programs, especially Workforce Investment Opportunity Act.
3. Ability to communicate benefits and goals of programs effectively to a wide variety of audiences, in both individual and group formats.
4. Ability to work within a team while maintaining high individual performance standards. Must have ability to organize and prioritize efforts.
5. Ability to provide vocational counseling/guidance to applicants and trainees.
6. Ability to work under pressure, adhere to budget and contract requirements, and meet or exceed specific performance criteria.
7. Be able to provide own transportation and attend occasional evening and/or out-of-town meetings (overnight travel may occasionally be required).
8. Strong computer skills, including Word and Excel.

• Competitive Wages for High Performance
• Paid Holidays
• Paid Vacation/Sick Time
• Tuition Reimbursement
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer Paid Retirement
• And much more!
• Salary $16.52-$20.62/hr commensurate with experience 

• Equal Opportunity Employer
• This position/project is funded by U.S. DOL